ABOUT THE COURSE

How long is the course?


Our fast track training will have you up and running within a day. Our courses usually run from 9:30am to 4:30/5:00pm. Our trainers are always willing to stay on and give you that little extra personal help.




Will I get a certificate?


Yes! You will receive our beutifully designed accredited certificate on the completion of the course ready for framing for your office or study. Often used with job applications.




Do I have to bring anything?


We take care of everything:

  • Training manuals (yours to keep)

  • Writing materials

  • PC and Mac computers

  • Mobile charging points, wireless internet

  • Refreshments and snacks served all day




Will there be a test or exam?


No. (Relax! We aim for a stress free day.) But we do have an optional and free review test specifically related to the course material. You can do this anytime you please. All you need is any computer or tablet with an internet connection. If you score 75% or higher, you will receive an endorsed certificate of attainment. Tests are 30 minutes, comprising 30 to 40 online multiple choice questions. You will receive instructions on how to access the test after your course.




Do I need previous software experience?


Most of our courses have no prerequisites and are designed for those who have never used or have little experience using the software. You might also find the course rewarding if you just need a refresher. Our Power Bi, intermediate and advanced level Excel courses do require some prior knowledge. See the relevant course web page for more information.




What does the course include?


Our course content is outlined on each relevant web page. Our trainers will guide you each step of the way using practical examples and explanations as you gain valuable hands-on experience. Our 'in-a-day' courses comprise around 6 to 7 hours of training, fast tracking you into confidently and independently using the software. Our comprehensive hard copy manual is yours to keep. It has accompanying electronic files and videos available exclusively for you on our website.




How big are your classes?


We never take more than 10 students at a time, but typically average 4 to 6.




Are you located near public transport and parking?


Yes! Tram and bus stops outside our front door. Prahran train station is only 200 metres away and there is a 600+ space undercover car park behind our building. Full details are on our Location webpage, click here.




Can I get a cancellation refund?


Yes, in full. See our cancellation policy here. Some T&As apply.




Do you offer post training support?


Yes. We provide free email support for 12 months after your course. Some T&As apply - click here for full details.




Can I resit the course?


You're entitled to resit full or part of the course for nine months after your training. Some T&As apply. See here for full details.




I have some more questions...


No problem, we're listening! Call us between 9am and 9pm 7 days a week on 1300 977 773. Or use our ' Contact Us' page for email, webchat etc.





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